Punderson Exterior at Dusk

Safety Procedures

Our Guest Commitment

Your safety and satisfaction have always been our top priority—but now more than ever. We've recently taken additional measures to ensure that your stay is worry-free from check-in to check-out, and every moment in between.

New Safety Measures

The good news? You can sit back, relax, and enjoy a great stay any time of year. Here's how we're updating our safety procedures to provide you with a comfortable environment:

Please contact us if you have any further questions.

Our Cancellation Policy

Our cancellation policy has been altered to accommodate changes in travel plans. During these unique times, we are committed to ensuring a positive experience and flexibility as needed. Please call 440-564-9144 to cancel or change your reservation any time.

For current Ohio-specific information regarding COVID-19, visit www.coronavirus.ohio.gov.

Property Updates

We'll keep this page current with any changes that might affect your current or future stay with us. Our property is open with the following limited services:

  • Face Masks / Coverings are required to be worn in all indoor spaces at all times, per the State of Ohio mask-wearing protocol reissued on November 12, 2020.
  • The Cherry Dining Room and Lounge are open.
  • Our manor rooms are open.
  • Our cabins are open.
  • Indoor Pool is open for registered lodge and cabin guests only. [ Please note: Pool area occupancy varies pending city/state mandates on people per square foot. Check with the front desk on pool availability—playtime reservations may be required.]
  • Gift Shop is open at the front desk.
  • Hiking Trails are open.
  • The Boardwalk trail is open.
  • Disk Golf Course is Open.
  • Punderson Lake, Pine Lake, and Stump Lake are open.

Updated: November 14, 2020