Frequently Asked Questions
Get the FAQs
Browse our FAQ page for the answers to common questions from our guests.
What are check-in and check-out times?
You can check-in to the Manor House beginning at 4:00 p.m.; check-out is at 11:00 a.m.
Cabin check-in is at 4:00 p.m.; check-out time for cabins is 10:00 a.m.
What online payment methods are accepted?
We accept Visa, MasterCard, Discover, American Express, JCB and Diners Club.
How far in advance can I make lodging reservations?
We take reservations up to 18 months in advance of arrival.
Is there an extra cost for children or extra room occupants?
All rates are stated in US dollars and are based on double occupancy in a standard double room, unless otherwise stated. Children under 17 years of age stay for free with at least one paid adult.
What taxes and fees are there?
Our current tax rate is 6.75% sales tax, a 6% bed tax, and a 3% beautification fee.
What is the Beautification Fee used for?
In partnership with Ohio Department of Natural Resources, U.S. Hotel and Resort Management, Inc. will assess a three percent beautification fee on all purchases at the lodge.
The monies collected are designated to be used for the continual improvement of the overall lodge and cabin accommodations, and recreation amenities only.
What reservation policies are there?
- The rates listed are our maximum rates throughout the year. Rates are frequently reduced based on availability and date of arrival.
- Rates listed are per night and are subject to applicable sales and bed tax. Rates and taxes are subject to change.
- Rates are listed in US dollars.
- Individual reservations will be accepted up to 18 months in advance from the first day of the month.
- A minimum length of stay may be required for weekends, holidays, or special events.
- No tents permitted at the cabins.
- A minimum length of stay for cabin rentals may be required from Memorial Day–Labor Day. Discounted rates may also be available for weekly cabin rentals. Please call 440-564-9144 for details.
- Cash basis rooms or cabins require full payment in addition to a $150 cash deposit per room per night and $300 cash deposit per cabin per night
Are there ADA Compliant rooms at Punderson Manor?
Punderson Manor offers one accessible lodge room and three accessible cabins. Accessible rooms can be booked online.
Are there additional charges?
- Room rates are based on double occupancy.
- Children under 17 years of age stay free in the same room with parents or guardians.
- Each additional adult in a room is $12.00 plus taxes, per person, per night.
- Pack and Plays are available at no additional charge.
Is a deposit required?
All reservations require an advance deposit payable by check, money order, or major credit card. We accept Visa, MasterCard, Discover, American Express, JCB and Diners Club. The credit card is charged the deposit amount at the time of booking.
Can I have a pet in my room?
Punderson Manor has a select number of cabins that are designated “pet-friendly.” Pets are not permitted in any lodge rooms or cabins not designated as “pet friendly.” All assistance dogs for visually or hearing impaired or orthopedically challenged individuals are permitted in accordance with the Americans with Disabilities Act of 1991.
What is your smoking policy?
Please note that our lodges and cabins, in accordance with state law, provide a smoke-free environment for all guests. We ask that this non-smoking policy be observed inside all guestrooms, cabins and public areas, including restaurants. Smoking is only permitted 30 feet away from any building. Smoking is prohibited on all room and cabin decks, patios, balconies, and porches.
What is the minimum age for reserving a room?
The minimum age for reserving and/or checking in to any of our accommodations is 21 years old. A valid government-issued identification is required.
How do I modify or cancel a reservation?
Room and cabin reservations may be modified or canceled up to 3 days (72 hours) prior to your arrival; after that date, the deposit is non-refundable. If you wish to modify or cancel your reservation, please visit our online booking engine or contact our reservations office directly at 440-564-9144. Please note that if you are eligible for a refund, it may take up to 10 business days to process.
What are the nearest major cities/airports?
Cleveland, OH, is the nearest major city, and is serviced by Cleveland Hopkins International Airport. Punderson Manor is located approximately 40 miles east of Cleveland.
Please view our directions page for more information.
What address should I use if I need to ship a package?
Punderson Manor Lodge & Conference Center
11755 Kinsman Rd
Newbury, OH 44065
What are the GPS coordinates for Punderson Manor?
Do you offer wireless internet access?
We do offer high-speed wireless Internet.
Is there cell phone service?
Cell phone service is available for most providers; however, we can’t guarantee the signal strength.
What is your liquor policy?
Under Ohio law, alcohol is prohibited in all public areas of every state park, including lakes, campgrounds, beaches, and trails. The only exceptions are Lodge restaurants and lounges. Each lodge is the liquor permit holder and, in accordance with Ohio law, alcohol purchased off premises is strictly prohibited. The golf course pro shop offers limited beverage service. The legal age for possession or consumption of alcoholic beverages, regardless of family status, is 21 years of age. A valid government-issued identification is required to possess, purchase, share in the cost of, or consume any alcoholic beverages at any time.
Is there an option to dine in public areas?
Public areas (i.e. anywhere outside of your room or cabin) are for the enjoyment of all guests. All food must be purchased through the lodge and consumed only in the dining room, lounge or private meeting room. Therefore, no food is to be consumed in the public areas. Private meeting rooms are available for larger gatherings.
What kind of weather can I expect?
Punderson Manor is located in Ohio’s snow belt and receives between 60 and over 110 inches of snow a year. Winter snow and ice storms are common. The days are chilly, with temperatures ranging from 15° to 30°F. Evenings are much colder, staying in the single digits and teens, but rarely dropping below 0°F.
The early spring months are similar to winter, with the same likelihood of storms. The late spring temperatures rise to the 70s during the day and evening temperatures drop to approximately 30–45°F.
The summer months bring long, hot days averaging 85°F, which is ideal weather to experience the many activities at Punderson Manor Lodge. Enjoy a summer evening stroll through the park, with night temperatures in 60s.
Fall brings a burst of brilliant color and the early months are comfortably crisp with the daytime temperatures ranging from 60–70°F and evenings in the 50s.
Is Punderson State Park and Punderson Manor open year-round?
Both the park and lodge are open every day of the year; however, some areas like golf course, beach and outdoor pool are open seasonally. Peak season runs from Memorial Day through Labor Day.
Is there a fee to enter the park?
There are no park entrance fees at Punderson State Park.
Working in a state park sounds like fun. How can I learn more about this?
Let's talk. We are always looking for amazing staff to fill our property. Please visit our employment page for additional information.
Give us a call at 440-564-9144 or contact us anytime.Contact Us